A deep dive into management skills tailored to desktop support, call desk, and related functions.
A deep dive into management skills tailored to software development and related functions.
The quick and dirty to getting up to speed as a new manager! This module covers "Managing Expectations" by using the Communications Trinity.
The foundations of management and leading a team. Communications, Time Management, Delegation, Performance Management, and Dealing with ...
Extend the basics of management! A module dedicated to managing a remote, hybrid, or distributed team.
Extend the basics of management! A module dedicated to managing risk, dealing with policies & governance, and compliance to rules.
